Druu Rivera Automation ("we", "us", "our") builds and operates messaging and customer follow up systems for businesses. This policy explains what information we collect when you contact one of our WhatsApp business numbers or automated assistants, how we use it, and the choices you have.
Druu Rivera Automation is a service provider that helps businesses respond to customer enquiries through WhatsApp, email, and connected customer relationship tools. You can reach us any time at druurivera@gmail.com.
When you send a message to one of our WhatsApp business numbers, we may receive and store:
We only receive your messages after you contact us first. We do not send unsolicited messages to people who have not reached out to us.
We do not sell your personal information. We share it only with the service providers that make our messaging work, and only as needed to deliver the service to you. These include:
We may also disclose information if required by law, or to protect the rights, safety, and property of our customers and ourselves.
We keep your information only for as long as needed to provide the service and to follow up with you, and for any period required by law. When it is no longer needed, we delete it or remove details that identify you.
You can ask us to see, correct, or delete the personal information we hold about you at any time. To request deletion of your data, email druurivera@gmail.com from the phone number or contact you used, with the subject line "Data Deletion Request". We will confirm and delete your information within 30 days.
Our service is intended for adults and for business communication. We do not knowingly collect information from children.
We may update this policy from time to time. The date at the top shows when it was last changed. Continued use of our messaging service after a change means you accept the updated policy.
Questions about this policy or your data? Email druurivera@gmail.com.